Best Buy returns that don’t suck

We give them an A-. Why?

Pros

• No charge for returns

• Options to return both in-store and via prepaid UPS label

• Refunds are processed in the same manner as the original payment method

• Extended return periods for premium members

Cons

• Standard return period is only 15 days for most products

• Restocking fees for certain items

• Some items are non-returnable

• Extended return conversations are provided for specific products only

15 days from purchase

• To return an item, gather the purchases along with the original contents and packaging.

• Return at a store: Bring the item and the packing slip or receipt, the credit card used for the purchase, and a valid photo ID to any Best Buy store.

• Ship it back to us: Log in to your Best Buy account, print a prepaid shipping label, place the return label on the package, and take it to an authorized UPS drop-off location during the return period.

• Refund method and timing: Reimbursements will be made in the same way as the original payment method, with exceptions for cash and check purchases.

• Refunds will be processed within 7-10 business days after receiving the return.

Returns are typically free except for the following categories:

$45: Activatable devices (excluding prepaid phones)

15% of purchase price: Drones, digital cameras, camera lenses, camcorders (including action cameras), electric bikes, electric mopeds, premium scooters, super scooters, mobility scooters, electric wheelchairs, leg and body recovery systems, projectors, projector screens, and special-order products