SHEIN returns that don’t suck
Never miss a return deadline again. Never leave your house to make a return again.
That’s the power of Orderly
SHEIN Returns Guide
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We give them a B. Why?
Pros
No cost for the first return
Refund typically within 7 business days of receipt
Clear instructions and criteria for returns
Provided return label for security
Cons
No mention of packageless or labeless drop off/pick up options
Refund could take additional 3-5 days for transportation delays
Subsequent returns may incur a fee
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45 days from delivery
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Items must be sent back within 45 days of the delivery date.
Customers are responsible for return shipping fees.
Items must be returned to the return warehouse designated by SHEIN.
Refunds will be issued to the original payment method if available.
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Returns are free!
Centralize
Every order, where it is, and what you need to do next all on one screen
Track
Real-time updates from UPS, FedEx, USPS, and more
Remember
Countdowns and reminders to let you know how long you have to make your return
Return
Home pickups for your returns so you can get refunded without leaving your house