Lowe’s returns that don’t suck
Never miss a return deadline again. Never leave your house to make a return again.
That’s the power of Orderly
Lowe’s Return Guide
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We give them an A-. Why?
Pros
No charge for returns
Multiple return options: in-store or via FedEx
90-day return window for most products
Refunds generally provided to the original method of payment
Cons
Some items are only eligible for refund as in-store credit
Specific return timelines for certain product categories
No returns accepted without valid proof of purchase
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90 days from purchase
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Return eligible merchandise to a local Lowe's store.
Present proof of purchase and a valid picture ID at the customer service desk.
Returns with a valid proof of purchase will be exchanged, refunded in cash, credited to the account, or refunded via in-store credit based on the original method of payment.
Purchases made with a Lowes Gift Card, refund card, merchandise card, or in-store credit will be refunded as in-store credit.
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Returns are free!
Centralize
Every order, where it is, and what you need to do next all on one screen
Track
Real-time updates for whichever carrier they decide to use
Remember
Countdowns and reminders to let you know how long you have to make your return
Return
Home pickups for your returns so you can get refunded without leaving your house