Ulta returns that don’t suck

Never miss a return deadline again. Never leave your house to make a return again.

That’s the power of Orderly

Download Orderly on the Apple App Store
Download Orderly on the Google Play Store

 Ulta Returns Guide

  • We give them a B. Why?

    Pros

    • No cost for in-store returns

    • Options for both in-store and mail returns

    • Refunds can be obtained in the original form of payment

    • Policy covers various situations (with or without receipts)

    Cons

    • Customers bear the return shipping cost for mail returns

    • Refunds for online orders can take up to 30 business days

    • Ultamate Rewards points are deducted for returned products

  • 60 days from purchase

  • All orders can be returned in store

    For purchases made online at ulta.com or using the Ulta Beauty App you can return merchandise by mail or bring it to any Ulta Beauty store.

    To return by mail, use the return mailing label provided in the package and send it to the ulta.com Returns Center

  • Returns are free!

Centralize all of your orders on one screen

Centralize

Every order, where it is, and what you need to do next all on one screen

Real-time updates from UPS, FedEx, USPS, and more

Track

Real-time updates from UPS, FedEx, USPS, and more

Countdowns and reminders to let you know how long you have to make your return

Remember

Countdowns and reminders to let you know how long you have to make your return

Schedule pickups for your returns

Return

Home pickups for your returns so you can get refunded without leaving your house

Download Orderly Today

Download Orderly on the Apple App Store
Download Orderly on the Google Play Store