JCPenney returns that don’t suck

We give them an B. Why?

Pros

• No charge for in-store returns

• Multiple return options (in-store and by mail)

• Refunds processed to the original form of payment if receipt is provided

• Offers a price match guarantee

Cons

• Refunds can take up to 4 weeks

• Returns by mail incur a return fee deducted from the refund amount

• Returns without a receipt are only eligible for store credit and require photo identification

60 days from purchase

• Returns can be made at any JCPenney store within 60 days of the purchase date.

• Bring the item(s) and the receipt to an associate for assistance.

• Refunds will be issued on the original form of payment or as a JCPenney Gift Card, if available.

• Returns without a receipt may be eligible for a JCPenney Merchandise Return Voucher at the lowest selling price of the item in the last 45 days, accompanied by a valid ID.

Returns are free!