lululemon returns that don’t suck

Never miss a return deadline again. Never leave your house to make a return again.

That’s the power of Orderly

lululemon Return Guide

  • We give them an A-. Why?

    Pros

    • No charge for returns

    • Refunds issued to the original form of payment

    • Refunds processed within 3-5 business days upon receipt

    Cons

    • No packageless or labeless drop off options

    • Online returns require printing a shipping label

    • Limited final sale items, e.g., gift cards and face masks

  • 30 days from delivery

    • Online orders can be returned online or in store, while store purchases can be returned in store or by contacting us.

    • The merchandise must be unwashed and unworn with the original hangtags attached.

    • Shoes can be worn but must be in the box.

    • Proof of payment must accompany the return.

    • All products are subject to inspection.

    • If eligible for a refund, it will be issued in the original form of payment.

  • Returns are free!

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Countdown and reminders for your returns

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