Gamestop returns that don’t suck

We give them a B-. Why?

Pros

• In-store returns without a fee

• Refunds issued back to the original form of payment

• Pro Members have extended return periods and additional benefits

Cons

• Shipped returns incur a fee of $8.99

• Limited packageless or labelless drop-off options

• Refund waiting period is not specified

• Certain restrictive policies for specific items

15 days from purchase

• Except as provided below, unopened new products, including new software, hardware, accessories, collectibles, and unworn apparel (with tags attached) are returnable within 15 days of purchase

• Unopened “special” or “collector” editions of video game software and hardware are returnable within 7 days of purchase

• PCs, and their components and accessories, laptops, TVs and monitors may be returned within 7 days of purchase and are subject to a 5% restocking fee
  Steam Decks may be returned opened or unopened within 14 days of purchase

• Pre-owned products can be returned for a full refund within 7 days of purchase.

$8.99 if returned via mail, free in-store